Privacy Policy

WeeStore (“we”, “our”, or “us”) is committed to protecting your privacy and ensuring that your personal information is handled in a lawful, transparent, and secure manner. This Privacy Policy explains how we collect, use, store, and protect your information when you access or use our website, mobile application, and related services. By using WeeStore, you consent to the practices described in this policy.

We collect personal information that you voluntarily provide to us when you register, place an order, use our Credit Fund feature, or communicate with our customer support team. This information may include your full name, phone number, email address, delivery address, payment details, and other relevant identification information required for verification purposes. In addition, we collect transaction history, wallet records, repayment history, and internal credit score data generated through your use of our services.

We may also automatically collect certain technical information when you interact with our platform. This may include your device type, IP address, browser type, usage behavior, and access times. Such information helps us improve our services, enhance user experience, prevent fraud, and maintain the security of our systems.

Your information is primarily used to process transactions, manage your orders, administer your Credit Fund access, monitor repayment performance, calculate internal credit eligibility, and provide customer support. Timely repayment of credit obligations may positively influence your internal credit score, while delayed repayments may result in reduced credit limits or temporary restrictions on your account. We use your information to communicate important service updates, respond to inquiries, and ensure compliance with applicable legal and regulatory obligations.

WeeStore does not sell, rent, or trade your personal information to third parties. However, we may share limited information with trusted service providers such as payment processors, logistics partners, identity verification services, and regulatory authorities where required by law. These partners are obligated to protect your data and use it solely for the purpose of providing services on our behalf.

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We implement reasonable administrative, technical, and physical safeguards to protect your information against unauthorized access, alteration, disclosure, or destruction. While we strive to protect your personal data, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, including compliance with legal, accounting, and regulatory requirements. Once the information is no longer required, we take appropriate steps to securely delete or anonymize it.

You have the right to request access to your personal data, request correction of inaccurate information, or request deletion of your account, subject to any outstanding financial or legal obligations. Any such requests may be directed to us via email at weestoreng@gmail.com .

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or operational practices. When updates are made, the revised version will be posted on our website and will take effect immediately upon publication.

If you have any questions or concerns regarding this Privacy Policy or the handling of your personal information, you may contact WeeStore at weestoreng@gmail.com . You may at will delete your account directly from the app if you wish to do that.

Terms & Conditions

These Terms and Conditions (“Terms”) govern your access to and use of WeeStore’s website, mobile application, and related services. By accessing or using WeeStore, you agree to be legally bound by these Terms. If you do not agree with any part of these Terms, you should discontinue use of the platform immediately.

WeeStore provides users with access to groceries, home essentials, wallet services, and a Credit Fund system that allows eligible users to access products without immediate full payment. All services are subject to availability and eligibility requirements determined solely by WeeStore.

To use our services, you must provide accurate and complete registration information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. WeeStore reserves the right to suspend or terminate accounts found to contain false information or involved in fraudulent activity.

Users who access products through the Credit Fund feature agree to repay the borrowed amount within the agreed repayment period. Repayment timelines, credit limits, and eligibility are determined by WeeStore’s internal assessment system. Timely repayment may increase your internal credit score and improve access to higher credit limits, while late or missed payments may result in penalties, reduced credit limits, temporary suspension, or permanent restriction from future credit access.

All payments must be made through approved payment channels provided by WeeStore. Failure to complete payment obligations may result in recovery actions, service suspension, or legal remedies where necessary. WeeStore reserves the right to apply administrative charges or penalties for overdue repayments where applicable.

Product prices, availability, and delivery timelines are subject to change without prior notice. While we strive to ensure accuracy in product descriptions and pricing, errors may occasionally occur. WeeStore reserves the right to correct any errors and cancel or adjust orders where necessary.

Delivery services are provided based on the information supplied by the user. WeeStore is not responsible for delays caused by incorrect address details, recipient unavailability, third-party logistics issues, or circumstances beyond our reasonable control, including natural events or regulatory restrictions.

Refunds and cancellations are subject to WeeStore’s internal refund policy. Approved refunds will be processed within a reasonable timeframe after verification. Refund eligibility may depend on product condition, timing of the request, and fulfillment status.

Users agree not to misuse the platform, attempt unauthorized access, interfere with system security, manipulate credit systems, or engage in fraudulent or unlawful activities. Any violation of these Terms may result in immediate suspension or termination of access, without prejudice to any legal rights available to WeeStore.

All intellectual property on the platform, including logos, content, software, and design elements, remains the property of WeeStore and may not be copied, reproduced, or distributed without written permission.

To the fullest extent permitted by law, WeeStore shall not be liable for indirect, incidental, or consequential losses arising from the use of the platform. Our liability, where established, shall be limited to the value of the transaction in question.

WeeStore reserves the right to modify these Terms at any time. Updated versions will be published on our website and become effective immediately upon posting. Continued use of the platform after such updates constitutes acceptance of the revised Terms.

These Terms shall be governed by and interpreted in accordance with the laws of the Federal Republic of Nigeria. Any disputes arising from the use of WeeStore shall first be resolved amicably through negotiation. Where resolution cannot be achieved, the matter shall be subject to the jurisdiction of competent courts in Nigeria.

If you have any questions regarding these Terms and Conditions, you may contact WeeStore at weestoreng@gmail.com .